Last Updated: 27th September 2024
1. Introduction
HealJourney, a unit of Diabetes World Pharmacy, respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you use our services.
2. Information We Collect
We may collect the following information:
● Personal Information: Name, contact details, email address, and any other data provided by you through forms or email.
● Medical Information: Health-related data needed to coordinate services with healthcare providers, subject to your explicit consent.
● Technical Data: IP address, browser type, and usage data to help improve the website experience.
3. How We Use Your Information
The information collected is used for the following purposes:
● To provide personalized health tourism services and connect you with healthcare providers.
● To process payments and manage your bookings.
● To communicate with you regarding services or support inquiries.
● To improve our website and service offerings based on usage data.
4. Data Sharing
We may share your personal data with:
● Healthcare Providers: To facilitate the coordination of your medical treatments and bookings.
● Third-Party Service Providers: For payment processing, customer support, or website analytics.
● Legal Authorities: If required by law or to protect our rights.
We will not sell or rent your personal information to any third parties.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
HealJourney uses cookies to improve your browsing experience and analyze website usage. You can choose to disable cookies in your browser settings, but this may affect your user experience.
7. Your Rights
You have the following rights regarding your personal information:
● Access: Request access to your personal data.
● Correction: Request correction of inaccurate data.
● Deletion: Request deletion of your personal data when no longer necessary.
If you wish to exercise any of these rights, please contact us at support@heal-journey.com
8. Retention of Data
We retain your personal data for as long as necessary to provide services to you and fulfill legal obligations. When no longer needed, we will securely delete or anonymize the data.
9. Changes to Privacy Policy
HealJourney may update this Privacy Policy from time to time. Changes will be posted on this page, and you are encouraged to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@heal-journey.com
Phone: +91-9848282575