Terms & Conditions

Last Updated: 27th September 2024
1. Introduction
Welcome to HealJourney, a unit of Diabetes World Pharmacy. By using our website www.heal-journey.com, you agree to the following Terms and Conditions. If you do not agree to these Terms, please do not use our services.
2. Services Provided
HealJourney offers health tourism services, connecting individuals with healthcare providers in various countries. The services provided are informational and should not be interpreted as medical advice. All treatment decisions should be made in consultation with qualified healthcare professionals.
3. User Obligations
● You must be 18 years or older to use our services.
● You agree not to misuse the website or use it for any illegal activity.
● You are responsible for ensuring that the information you provide is accurate and up to date.
4. Medical Disclaimer
HealJourney does not provide medical diagnoses, treatment recommendations, or professional healthcare services. Any information provided on the site is for general informational purposes and should not substitute consultation with medical professionals.
5. Liability
HealJourney is not responsible for any errors or omissions on the website or for any consequences resulting from the use of the information provided. We will not be liable for any loss or damage arising from the use of our services.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by HealJourney. We are not responsible for the content or practices of these third-party sites.
7. Payment and Cancellation Policy
Payment for health tourism services must be made prior to service commencement. Cancellations made at least 30 (thirty) days in advance may be eligible for a refund. Specific refund policies are governed by the agreements with healthcare providers.
8. Intellectual Property
All content on this site, including text, images, logos, and designs, is the property of HealJourney or our partners and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any of this content without our written consent.
9. Future Technologies and Services
At HealJourney, we are committed to continuous improvement through innovation. We plan to build and integrate advanced technologies such as AI-powered hospital recommendations, blockchain-based data protection, and personalized health insights. These features are under development, and we reserve the right to implement, modify, or update these technologies as they become available.
10. Changes to Terms
We reserve the right to change these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review the Terms regularly.
11. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be handled in the courts of Hydereabad,Telangana,India.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@heal-journey.com
Phone: +91-9848282575